NetUse 1.3.2 and MacOS Mavericks compatibility issue

We’re all very exited about new Mavericks. I think it’s just awesome. However  NetUse (version 1.3.2) is acting up under new Mac OS release. The root of the problem is in Apple’s App Nap technology introduced in Mavericks. It power downs the apps while they not actively in use by a user, for most apps it’s not a problem, however NetUse needs to work constantly even when it’s in a background to gather traffic usage stats. As a workaround you can disable App Nap for NetUse. To do so, right click on the app and then do a Get Info with the app highlighted.  From here, you’ll see a checkbox for Prevent App Nap.

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We plan to release an update that resolves the issue very soon. I apologize for our oversight.

If you have any questions, please do not hesitate to contact us.

11 Comments

  1. Arie says:

    But even with ‘Prevent Nap’ checked the program will stop monitoring after some time.
    I hope ‘very soon’ is very soon.

  2. Brad says:

    Same here. It will update for a few minutes and then does…well…nothing.

  3. Prime73 says:

    The fix is ready and it’s currently under Apple’s review. The review usually takes about a week or so. Once it’s done the update will be pushed to the Appstore automatically.

  4. Chris W says:

    Great to hear there’s a fix! I love this app and have been missing it on 10.9.

  5. Loris A says:

    Still waiting for it, hope Apple will push it a bit faster…

  6. Robert says:

    Still the same purchased 19-Nov-2013, the app stops working after a while on Mavericks !! Waiting for the fox !!! Thanks

  7. Paul says:

    1.3.2 certainly crashes more often under 10.9 than it did under 10.8.6. Is there some way to reset the database or otherwise clear the history to see if something is corrupted that is causing frequent issues?

  8. Paul says:

    1.3.3 is available in the AppStore. I installed under Mavericks and have not seen any crashes for a couple of days. My Weekly graph shows “Not enough data yet…” in the left column, and the graph itself has a scale from Nov 22, 2013 to Dec 31, 1969. The scale is noted as 67 hour increments. There doesn’t appear to be a way to fix that in the app itself.

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